![]() Refer the computers user manual for this step. Turn your computer on, enter the BIOS and disable the Bluetooth adapter/radio there.Make sure you know how to enter the BIOS, often it's pressing F12 after turning the computer on. ![]() If you have a built-in Bluetooth adapter (usually in laptops): If you have an external USB dongle as Bluetooth adapter: Do not start Windows again until the Bluetooth adapter is gone. With the step above you removed the adapter from Windows, but it needs to be removed entirely from your system. Now Shut down your computer, you need to prevent that the Bluetooth adapter gets automatically reinstalled again. The next steps will delete all leftovers from previously paired devices. If you see more nodes, you still have Bluetooth devices paired, remove them all, see above. Generic Bluetooth Adapter (this name might be different on your computer).(Bluetooth device help is above, Bluetooth adapter help is below). Remove any dimmed (hidden) Bluetooth entries.From the menu select View > Show hidden devices.Ensure all Bluetooth devices have been removed ![]() Save your work and close all applications. Repeat all steps from above (except the pairing). You might need to download your BIOS user manual. Please read this section before you actually do it.
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